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Read about Einstein's patient satisfaction mission, vision and goals.
With humanity, humility and honor, to heal by providing exceptionally intelligent and responsive healthcare and education for as many as we can reach.
By ‘with humanity’ we mean...
with humanness and benevolence
By ‘humility’ we mean...
with a modest view of our own importance
By ‘honor’ we mean...
with due esteem and reverence
By ‘heal’ we mean...
to restore physical and emotional integrity, bring into balance or provide comfort, whether for body, mind, spirit or community
By ‘exceptionally intelligent’ we mean...
by relentlessly reaching for the most comprehensive and incisive knowledge
By ‘responsive’ we mean...
by anticipating needs and responding in a timely manner
By ‘as many as we can reach’ we mean...
those in the geographic and demographic communities that we serve
Einstein Brilliance and Compassion
In All We Touch
By ‘Brilliance’ we mean...
our aspiration to shine in all that we do; to have exceptional intellectual clarity and grace; to uniquely comprehend, understand and benefit from experience.
By ‘Compassion’ we mean...
to treat with dignity and respect; to have a deep and human understanding of the feelings of others and a motivation to act to alleviate or reduce suffering.
By ‘In All We Touch’ we mean...
at every level of our being; the internal working relationships of the organization and the individuals, populations or communities with whom we live and interact.
Code of Conduct
A Code of Conduct is a set of standards and ideals for professional behavior. It is designed to create a mutually beneficial culture where there is a foundation of reliability and trust. It anchors the organization to its fundamental commitments day-to-day and in times of crisis. The Code of Conduct is a true benchmark for how we behave and interact as a community. It is perpetual.
RESPECT – VALUE OTHERS
- Appreciate the differences of each individual
- Safeguard privacy and confidentiality
- Seek the expertise and experience of others
EMPATHY – BE WITH THEM
- Anticipate the needs of those we serve
- Actively seek to understand people’s feelings and intentions
- Show those we serve that they are not alone
RESPONSIBILITY – WATCH, LISTEN, ACT
- Protect from harm
- Use resources wisely
- Explore opportunities embedded in conflict
AFFINITY – NURTURE EACH OTHER
- Mentor the growth, education, and development of others
- Band together as a community
- Find the humor that connects
INTEGRITY – DO RIGHT
- Keep our word
- Listen to all sides of the story
- Conduct ourselves with honesty and fairness