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Patient Information

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Einstein Healthcare Network is committed to delivering quality medical care to our patients, and making their stay as pleasant as possible without regard to race, color, creed, sex, age, marital status, national origin, disability, sexual orientation, gender identity or veteran status.

General Information

Our patients' well being is very important. Learn more about our privacy and visitation policies, safety measures we employ, and how to prepare for your visit. You can also access our patient portal, MyEinstein Health, to see your patient record.


Einstein Healthcare Network facilities offer a variety of amenities and services for your convenience, from telephone, TV, and internet to gift shops and cafeterias. We have a pharmacy on-site (at Einstein Medical Center Philadelphia) where new prescriptions can be filled before you leave the hospital. We also provide patient advocates, interpreters, chaplains, dieticians, and protective services for your needs. And for eligible patients in long-term care, we offer housing options that enable family members to stay nearby.

Special Assistance

Einstein Healthcare Network is committed to making our facilities and services accessible and welcoming to all. Our facilities are served by wheelchair-accessible public transportation and our parking lots, entrances, and bathrooms are also accessible. For hearing-impaired patients, sign language (ASL) interpreters as well as teletypewriter (TTY) machines are available. And for non-English-speaking patients, Einstein Healthcare Network has language interpreters.

Insurance and Payments

Einstein offers specially trained staff to help uninsured patients admitted to one of our facilities pay for their care. Financial counselors can also help patients understand and navigate insurance situations.

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